POLICIES AT ZIARRE

About Our Policy

Summary: Please read this section vitally- it covers our obligations and responsibilities for Ziarre that cooperate with Printful services and etc. If you have an issue with your order, you may be eligible for a replacement product or refund, so reach out to us as soon as possible.

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Does not apply to Users residing in the European Economic Area or the United Kingdom (see Section 7).

1. Limited Warranty.  We warrant that, at the time of delivery of a Product to a User or the Merchant’s Customer, the Product will not be materially defective or damaged (the “Limited Warranty”). Customers residing in Brazil have the right to cancel and return their order within 7 days, for any reason.

2. Who May Use This Warranty?  Ziarre along with manufacturers extends the Limited Warranty only to Users and Merchants.  All Limited Warranty coverage terminates if the User or the Merchant’s Customer sells or otherwise transfers a Product.

3. What Does This Warranty Not Cover?  This Limited Warranty does not cover any damage to or defect in a Product caused by any of the following: (a) you or third parties; (b) any improper handling (including during shipping), use or storage of the Product; (c) any failure to follow any Product instructions; (d) any modifications to the Product; (e) any unauthorized repair to the Product; or (f) any external causes such as accidents, fire, flood, “acts of God” or other actions or events beyond our reasonable control; or (g) any costs or expenses related to the loss of use of the Product or any other costs or expenses not covered by this Limited Warranty.  This Limited Warranty does not cover any items supplied by third parties, size exchanges or buyer’s remorse.  

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Finally, as noted elsewhere in this Agreement, we unfortunately cannot guarantee that the colors and details in our website images are 100% accurate representations of a Product, and sizes might in some cases be approximate.  Accordingly, this Limited Warranty does not cover such matters.

What Is the Period of Coverage?  This limited warranty starts on the date of the delivery of the Product

to the User or the Merchant’s Customer and lasts for thirty (30) days (the “Warranty Period”). For the avoidance of doubt, Ziarre and the manufacturers such as Printful acknowledges that according to some jurisdictions the User may be entitled to a longer Warranty Period.